Broad Band Cable Tv, is an authorized retailer for leading internet carriers across the United States. Our business operates primarily through inbound call interactions where customers receive assistance comparing internet service options and selecting plans.
Importantly, we do not directly process, store, or transmit sensitive customer payment information through our website or internal systems beyond what is strictly required for referral and service assistance purposes. We do not facilitate online transactions and therefore do not collect or store customer payment card data or other highly sensitive financial information. All service orders and payment processing occur within the secure systems of the respective carriers.
Business Contact Details
Broad Band Cable Tv
Texas, USA
Phone: +1 (888) 846-0717
Email: Contact@broadbandcabletv.com
This policy outlines our approach to protecting the limited information we handle and maintaining privacy and security in accordance with applicable U.S. laws.
Due to our business model, data collection is intentionally limited.
Website Data
We use cookies and similar technologies for basic site functionality and performance analytics. We do not collect or store customer payment information through website activity.
Call Interaction Data
When customers contact us, our representatives provide service comparisons and enrollment assistance. Information shared during calls is used solely to facilitate service selection and transfer to the chosen carrier. We do not request sensitive personal data such as Social Security numbers, credit card numbers, or medical information. If such data is inadvertently disclosed, procedures exist for immediate redaction.
Call Recordings
Inbound and permitted outbound calls may be recorded for quality assurance, training, compliance, and dispute resolution. Recordings are securely stored and retained for five (5) years.
Limited Outbound Communication Data
Outbound follow-up calls may only occur if the customer initiated contact within the prior 30 days. Phone numbers are retained temporarily for service-related callbacks only.
We do not sell, rent, or trade customer information.
We maintain a security framework based on recognized best practices, including:
All system changes require documentation, testing, approval, and controlled deployment.
We follow strict data minimization and retention practices:
We follow core U.S. privacy principles:
Once customers transition to a carrier, that carrier becomes responsible for personal and payment data handling.
We act as an authorized referral partner. Carriers independently collect and process personal and payment data within their own secure environments and are responsible for their compliance obligations.
Security concerns or policy violations may be reported to:
Phone: +1 (888) 846-0717
Email: Contact@broadbandcabletv.com
This policy is reviewed annually and updated as needed to reflect regulatory changes, business operations, and evolving security practices.
Broad Band Cable Tv
Texas, USA
Phone: +1 (888) 846-0717
Email: Contact@broadbandcabletv.com
